Ms. Cilia Zayas’ work focuses on the impact of Health Reform on both organizational and patient level-factors, including the delivery and process of care. She received her master of healthcare administration (MHA) from the University of Florida, College of Public Health and Health Professions, concentration in health services research management and policy (HSRMP), in May 2013. She also holds a master of science in finance (MSF) from the University of Florida, Warrington College of Business, and a Bachelor of Arts (BA) in economics, concentration in microeconomic theory from Southern Connecticut State University. As a Ph.D. student in the Department of Health Outcomes & Policy, she will continue to develop her research interests in healthcare, finance, and economic theory. Her primary research focus is related to the impact of healthcare delivery systems and market factors on access, quality, and cost for vulnerable populations, in particular the elderly and racial / ethnic minorities. Her current research is motivated by policy-driven questions that affect the regulatory environment and procedures for healthcare organizations, in particular Freestanding Emergency Departments – EDs not attached to a hospital- and Hospital-Based Emergency Departments. Her previous research includes the development of an algorithm to examine the Healthcare Utilization Patterns of Elderly and Middle-Aged Adults in the United States, as part of a collaborative work with faculty at the University of Florida, Florida State University, and Embry-Riddle Aeronautical University. Her work resulted in a lead author proceeding paper publication, which she presented at the Society of Prevention Research (SPR) and the Florida Artificial Intelligence Research Society (FLAIRS) conferences in 2016. Other previous research included examining an aspect of the HITECH Act (Health Information Technology for Economic and Clinical Health Act). In particular, the relationship between the Federal Electronic Health Record (EHR) incentive program to assess differences in anticipated challenges to Meaningful-Use (MU) for hospitals that were successfully earning MU payments compared to hospitals that intended to participate in the program, but were not yet successful. She has also investigated the effect of School-based healthcare delivery systems on care quality and health outcomes, including patient level research on the prevalence of pre-diabetes, as well as access to care barriers experienced by individuals with disabilities. She is a co-author of a study published in the British Medical Journal Open Access, which was recognized as one of the most accessed articles in 2014. During her free time, Cilia enjoys spending time with friends and family, going to Florida Springs, and traveling.
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